Miss Utility of Virginia
1829 Blue Hills Circle, N.E., Roanoke, Virginia 24012
Miss Utility is the free "one call" Virginia communications center for excavators, contractors, property owners, and those planning any kind of excavation or digging. The Miss Utility center notifies participating utilities of the upcoming excavation work so they can locate and mark their underground facilities in advance to prevent possible damage to underground utility lines, injury, property damage and service outages. The "Miss Utility Law" (Virginia Underground Utility Damage Prevention Act ) requires that Miss Utility be called at least 3 working days in advance of the planned work to allow time for marking, that the marks be respected and protected, and that excavation be completed carefully. All private utility lines should be marked by the owner before excavation begins. Excavators are not to begin until all underground utilities have been marked including those that might be operated by utilities not having membership with Miss Utility and therefore not notified by Miss Utility of the planned work.
The One-Call System does not mark utilities. The One-Call system only notifies participating member utilities. These participating member utilities will not mark private or non-member utilities. The utility locating companies notified will locate and mark only primary public utilities, so it's up to you to keep track of what else is on your own property.
Private Utilities are the buried lines after the meter or main lines. If you have a curbside meter then your property will not get marked by the participating member utility locators. Other buried utilities that generally are not marked include but may not be limited to: sewer lines, private lighting, sprinklers, fire mains, secondary electric lines to detached garages, and septic lines.