One-Call and private utilities
The North Carolina One-Call Center, Inc.
2300 W. Meadowview Rd., Suite 227, Greensboro, NC 27407
800-632-4949 | 336-855-7799
Today, more and more of the utility companies that supply your home with power, heat, water, telephone, sewer, gas and cable television service are delivering those services underground. It is also possible that these buried service lines are close to the surface, making digging a dangerous endeavor. Fortunately, you can find out where utility owned lines are buried on your property by making a toll-free call to the North Carolina One-Call Center at 1-800-632-4949. When you make that call, we will notify our member utility companies of your excavation needs and they will locate their buried utility lines, free of charge.
The One-Call System will not mark private or non-member utilities. The utility locating companies notified by your state One-Call system will locate and mark only primary public utilities, so it's up to you to keep track of what else is on your own property.
Private Utilities are the buried lines after the meter or main lines. If you have a curbside meter then your property will not get marked by One-Call locators. Other buried utilities that generally are not marked by One-Call include but are not limited to: sewer lines, private lighting, sprinklers, fire mains, secondary electric lines to detached garages, and septic lines.